Scott SNOWBALL

CAIRNS · Queensland . Australia · 0475-432-479 · scott@scottsnowball.com

I am experienced in leveraging information and techology to provide robust high level client focused outcomes.
Iterative approaches to web and social media strategy foster collaborative thinking to further the overall value proposition.
"-Yes I have been in advertising"

Experience

Full Stack Developer

Didgigo

Maker of better gardens

Current

Contract Information Technology Professional

PRIVATE
Social Media Management and Training. Graphic design. Coding. App deisgn. Advanced Excel spreadsheet design and maintenance. Reservations systems. Oracle DB Administration. ColdFusion integration . SQL Reporting. Online advertising PHP / MYSQL websites Wiki based websites. PC, Mac and Server Hardware troubleshooting and repair. Helpdesk for Windows 10-7, Vista, Xp, Office applications (PC & Mac) Microsoft Windows Server installation and administration Microsoft Windows Network maintenance Citrix troubleshooting. VoIP , Wi-Fi, and broadband installation troubleshooting and maintenance. Volunteer IT services

May 2015 - March 2018

Operations Manager

News Ltd

Manage, Co-ordinate, liaise and bring together the tasks and functions of various contributors (internal and external) to get all the products of the Cairns Region, both online and physical, to market each day. Lead the department on projects. Provide data, analysis and process advice to project teams. Coach, support and guide staff around IT systems, business rules, work processes and general customer service standards and expectations. Provide practicable graphic design and recomposition on a deadline intensive basis.

May 2012 - May 2015

Desktop support Officer [Contract]

News Ltd

Liaise with stakeholders on system upgrades. Help desk for Microsoft Office and Adobe applications. Evaluate new software. News user setups. Manage systems backups. IT Relocation Project lead . Ad hoc production of ads. Exchange server management. Dameware installation and remote troubleshooting. Provide executive help desk services.

August 2011 - May 2012

IT Manager

Allhours Communications / CairnsNet

IIS web server Administrator Co developer of (RA) Reservations Allhours using ColdFusion, IIS, Crystal reports, Oracle and Solaris - still in use. Oracle DB Administrator. Network administration for Windows 2003,Exchange and NT System maintenance. IT support desk and system training. Online advertising

2006 ‐ July 2009

IT Manager

The Lakes Cairns Resort & Spa

Hotel wide IT. Online advertising and sales revenue, website development. Assist Sales & Marketing with promotion of property. Systems administrator responsible for Windows 2003, Exchange and NT servers and network,System backups, updates. Support desk for Microsoft Office Applications suite. Support for HIRUM Hotel software. Purchasing and maintenance all computer hardware, printer maintenance and troubleshooting. PABX installation and troubleshooting Point of Sale programming, support and training Guest computer services manager, conference IT logistics and support . Project manager Office relocation including installation of fibre optic network.

July 2004‐2006

Education

Queensland University of Technology

Bachelor of Information Technology
Computer Science / Software Engineering Track
1995

Woree State High School

1990 Premership winning Rugby Captain

Skills

Programming Languages & Tools

Interests

Apart from being a IT guy, I enjoy most of my time with my family outdoors. When possible, I am an bad skiier and diabolical snowboarder. Infrequently the gym will call my name , but I rarely listen. During the cooler months here in Cairns, I enjoy road cycling, the beach, and visiting the reef. During the wetter months in the tropics i enjoy the rain and heat.

When forced indoors, I follow a number of sci-fi and fantasy genre movies and television shows, I am an aspiring chef, Wellness advocate, and I spend a large amount of my free time exploring the social media and technolgy advancements.